Montana’s Guest Satisfaction Survey

Montana’s Guest Satisfaction Survey

Montana’s Guest Satisfaction Survey : It’s that time of year again: the holiday season. And what better way to kick off things than by conducting a survey to see how our guests are enjoying their stay? That’s right, we’re doing just that with the Montana Guest Satisfaction Survey.

This is your chance to voice your thoughts on everything from our property amenities to the friendly staff. We really value your feedback, so please take a few minutes to complete this survey.

Montana’s Guest Satisfaction Survey

Montana’s Guest Satisfaction Survey

Montana is known for its breathtaking scenery, natural resources, and welcoming people. And according to a recent survey, guests feel the same way about the state. The Montana Tourism Office’s 2016 Guest Satisfaction Survey found that 93% of respondents were satisfied with their experience in the state and would recommend it to a friend.

The top reasons guests cited for being happy in Montana were the setting (84%), friendliness of locals (80%), and the overall atmosphere (76%). Guests also appreciated the wide variety of activities and attractions available in the state.

“Montana’s Guest Satisfaction Survey” was written by Tara Parker

Montanassurvey Details

Name Montana’s
Prize Montana’s Coupons
Entries 1/receipt
Purchase No
Enter Online
Age 18+
Location Canada
Language English & French

Montana’s Guest Satisfaction Survey

With the influx of visitors to Montana, it is important to ensure that they are having a positive experience. In order to gauge guest satisfaction, the state conducted a survey in March of this year. The survey was sent out to hotels and lodging establishments in the state with at least 20 rooms. 1,000 surveys were sent out, and response rates were 50%.

Overall satisfaction was highest among those who stayed within the state (91%), stayed in a 5-star establishment (92%), received a discount for booking through the state’s website or app (89%), and had a goodnight’s sleep (88%).

However, lower satisfaction was reported by those who stayed outside of the state (68%), stayed in a non-5-star establishment (71%), didn’t receive a discount for booking through the state website or app (75%), and had a bad night’s sleep (73%).

Interestingly, gender seems to play no role in how satisfied guests are with their stay. While men are slightly more likely than women to rate their stay as excellent or very good overall (52% vs. 47%) and receive an Excellent rating for value paid (51% vs. 45%), there is no significant difference in satisfaction ratings between male and female guests when looking at specific factors such as location, type of hotel/lodging, price paid, quality of service provided, cleanliness/main


There is no doubt in anyone’s mind that Montana has some of the best BBQ and bar around. Check out our list of the top 5 BBQ joints in Montana to experience some of the best BBQ you will ever have!

1. Big Sky Barbecue – If you are looking for a place with great food and atmosphere, then Big Sky Barbecue is the place for you! They offer smoked meats such as brisket, pork ribs, chicken, and beef along with a variety of sides like macaroni and cheese, collard greens, green beans, and blackberry crumble. You can also order your meats by the pound or by the half rack which gives you more options to customize your meal.

2. Rattle N’ Rattles BBQ – This barbecue joint is worth a visit if you love anything Memphis-style. They offer pulled pork, brisket, sausage, chicken, turkey legs and wings as well as a variety of sides like baked beans, potato salad, iced tea and more. Plus, their meat is served up fresh so it definitely doesn’t disappoint!

3. Pig Out Pit BBQ – If you are looking for some delicious ribs then Pig Out Pit is the joint for you! They serve up different styles of ribs including baby back ribs (which are amazing!), Kansas City style spareribs (yum!), Carolina style pulled pork (also yum!), Texas style brisket (no kidding), and more! Plus


The Montana’s Guest Satisfaction Survey is a quick and easy way for your guests to provide feedback about their recent stay. By taking the survey, you can learn what your guests enjoyed most about their stay, and make any necessary changes to ensure future visits are even more enjoyable.

To take the survey, follow these simple steps:
1. Access the Montana’s Guest Satisfaction Survey website.
2. Enter your reservation date and check-in time.
3. Review the questions and click on “submit.”
4. Guests will then be asked to rate their overall satisfaction with their stay on a scale of 1-5, with 5 being the highest rating.
5. Scroll through the results to see which areas of your property received the most positive feedback.
6. Use this information to make any necessary adjustments and enjoy hosting more satisfied guests in the future!



Montana’s Guest Satisfaction Survey

Guest satisfaction is essential for any lodging establishment. Montana hotels must ensure their guests are happy with their stay in order to retain repeat business.

According to a recent survey conducted by the Montana Lodging and Hospitality Association (MLHA), 82% of guests surveyed were satisfied with their experience at a Montana hotel. This high level of satisfaction indicates that Montana hotels are providing quality service and meeting guest expectations.

To maintain this level of guest satisfaction, it is important for Montana hotels to understand what their guests want and need. The MLHA conducted its Guest Satisfaction Survey to gain a better understanding of what makes a great Montana hotel experience.

The survey asked guests about things such as room cleanliness, food quality, and staff friendliness. By understanding what makes for an enjoyable stay, Montana hotels can continue to provide top-quality service for their guests.


Montana’s Guest Satisfaction Survey
One of the most reliable ways to gauge customer satisfaction is through a guest satisfaction survey. This type of survey allows businesses to learn what their guests like and don’t like about their experience.

This information can help businesses make adjustments, improve customer service and ensure that all their guests are happy.

Here are some tips for conducting a successful guest satisfaction survey:

1. Make sure you have a clear question structure. Make sure all your questions are relevant to the topic of the survey and ask questions that will get respondents talking.
2. Have plenty of surveys available for guests to take home with them. Remember, not all guests will take the time to write out a response or even answer the question fully, so having surveys available on site can help you get valuable feedback from customers who may otherwise forget about the survey altogether.
3. Be proactive in asking guests how they would have done something differently during their visit and whether they had any suggestions for improvement. Doing this can help you identify areas where you need to focus on in order to improve your business overall.
4. Use results from guest satisfaction surveys as motivation to continue making changes in your business in an effort to keep your customers coming back again and again!

Montana’s Customer Satisfaction Survey Prize

Montana’s Customer Satisfaction Survey Prize

In order to encourage customer satisfaction and increase tourism in Montana, the state is offering a $10,000 prize for the best guest satisfaction survey submitted by a business or individual.

The deadline to submit entries is May 1st, and the winner will be announced at the State of Montana’s Business Expo on June 6th. With so many things to see and do in this beautiful state, make sure you take time to give your guests a great experience by conducting a customer satisfaction survey.

Montana’s Customer Satisfaction Survey – Rewards

Montana’s Customer Satisfaction Survey – Rewards

The Montanan tourism industry is a vital part of the state’s economy and it is important for businesses to know what their guests think about their experiences. To that end, the Montana Department of Tourism has developed a customer satisfaction survey.

The survey asks respondents about a variety of topics including how likely they are to recommend the business to friends and family, why they chose the business, and how satisfied they were with their overall visit.

In order to participate in the survey, businesses must first register at After registering, businesses will receive an email with instructions on how to complete the survey. The deadline for completing the survey is September 30, 2016.

Businesses that earn a 70% or higher rating on the customer satisfaction survey will be eligible for rewards such as coupons, travel discounts, and special recognition on the MTVisitor website. Businesses that earn a 95% or higher rating will be honored at an event during tourism marketing week in October.

Montana’s Customer Feedback Survey Rules/Eligibility

Montana’s Customer Feedback Survey Rules/Eligibility

In order to participate in the Montana Department of Administration’s Annual Guest Satisfaction Survey, businesses must follow specific eligibility rules. The survey is open to all businesses that generate $10,000 or more in annual revenue.

Eligibility requirements also include having a physical presence in Montana and having at least 50 customers who reside within the state. Participation is free for all businesses, and surveys can be completed online or by mail.

Businesses that meet these requirements are encouraged to enroll in the survey by visiting the department’s website or by calling (406) 445-1255. Businesses that enrolled in the past year are asked to return their survey form, however new enrollment is always welcome.

The survey results will be released annually and will provide valuable feedback to businesses about how they are doing with customer satisfaction.

Montanasfeedback Survey Pre-requisites

In order to participate in the Montana Feedback Survey, please follow these pre-requisites:
1. You must have a current and active Montanan account
2. You must have completed the Montana Statewide Voter Registration Form
3. You are at least 18 years old
4. Your Primary Email Address is your true name (not a nickname or email address used by other people)


What is the goal of the Montana Guest Satisfaction Survey?

The goal of the Montana Guest Satisfaction Survey (MSS) is to collect feedback from guests regarding their satisfaction with their stay in Montana. The data gathered will be used to improve guest experiences, understand customer needs, and make decisions that will benefit guests and tourism businesses in Montana.

How long has the MSS been conducted?

The MSS has been conducted annually since 2003.

Who takes the survey?

All registered hotels and resort properties in Montana are required to participate in the MSS. The survey is also available for purchase by private property owners interested in collecting guest satisfaction data.

How do I take the survey?

When you stay at a participating property, ask for an official survey form or click here to access a downloadable form. Complete the form and return it directly to your hotel or resort.

If you are using a private property questionnaire, please contact us at 406-444-0505 for more information about how to get started or fill out our questionnaire request form . We thank you for your participation!

FAQ: What is included in the Montana Guest Satisfaction Survey? In addition to measuring satisfaction levels with aspects such as cleanliness, service and amenities, the MGS includes questions about satisfaction with overall travel experience, destination choice and budget constraints.

This gives us valuable insights into what matters most to travelers when they come to visit Montana. FAQ: How often is


It’s no secret that Montana is a great place to live. In fact, it’s been named one of the best states in the country for a number of reasons. But one of the things that makes Montana such a great place to live is its hospitality industry. From restaurants to hotels and more, Montanans are always looking out for their guests.

To ensure that all guests have a positive experience when they visit Montana, the state has created the Montana Guest Satisfaction Survey. By taking this survey, businesses can learn about what makes their guests happy and how they can improve upon it.

If your business is located in or travels to Montana, take advantage of this opportunity to learn more about your guests and make sure they have an amazing experience.

Purpose of the Survey

The purpose of this survey is to gain information about how guests are satisfied with their experiences at Montana resorts. This information will help us improve our guest experience and make recommendations for future enhancements. We would appreciate your input!


Montana’s Guest Satisfaction Survey is a biennial survey that collects feedback from Montanans who have hosted guests. The survey is conducted by the Montana Department of Revenue and provides insight into what hosts think about their experience, how they could improve it, and what guest characteristics are most important to them. In 2018, 1,000 surveys were mailed out and returned.

The survey includes questions about the property owner’s satisfaction with aspects such as cleanliness, comfort, location, amenities offered, communication/organization during the stay (including arrival/check-in process and departure), arrival time of guests, check-out process, etc. Overall guest satisfaction is measured on a five-point scale (1=poor; 5=excellent).

Property owners can use this information to make necessary changes or improvements to their properties in order to provide better guest experiences. Additionally, the data collected in this survey can be used by tourism organizations in marketing campaigns aimed at bringing more visitors to Montana.


Montana’s Guest Satisfaction Survey

Looking to keep your guests happy and coming back for more? Consider conducting a satisfaction survey. According to the Montana Hotel and Lodging Association, surveys can provide valuable information about what guests like and don’t like about a property. This can help you to make necessary adjustments, which could lead to increased guest satisfaction and repeat business.

In order to get the most accurate results, consider asking questions that cover all aspects of your guests’ stay. Some example questions might include:

-Was the room clean?
-Did the bed meet your expectations?
-Was the bathroom functional?
-Did you enjoy your meal?
-Were the grounds well maintained?

Discussion and Conclusion

Montana’s Guest Satisfaction Survey

The recent trend of travelers choosing to vacation in Montana has many tourists and residents excited. But how happy are guests who visit the state? A recently released survey from Travel & Leisure magazine provides some insight into that question.

According to the survey, Montana ranks as one of the most satisfying states for visitors. Many factors contribute to this satisfaction, including easy access to outdoor activities and natural beauty.

The vastness of the landscape also seems to be a big draw, with visitors feeling like they can take in all that the state has to offer without feeling rushed.

While some elements of Montana’s tourist industry may be new (such as eco-friendly tourism), it seems that guests have responded well overall.

This is great news for the state’s economy, as it indicates that there is potential for growth in this sector. Additionally, it could help encourage more people to travel to Montana in the future – which is definitely something worth celebrating!

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